Privacy Policy

Privacy Policy

Last updated: January 20, 2026

This Privacy Policy describes how Gloomee (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase (collectively, the “Services”). By using our Services, you agree to the collection, use, and sharing of information as described in this Privacy Policy.

1. Contact

If you have any questions about this Privacy Policy or want to exercise a privacy right, contact us:

  • Email: contact@gloomee.com
  • Address: 1320 N Veitch Street, Arlington, VA

2. Information we collect

We collect information in the following ways:

Information you provide

  • Order information: name, billing and shipping address, email, phone number, and purchase details
  • Payment information: payment method and payment confirmation details (note: payment processing is handled by our payment providers, and we do not store full payment card numbers)
  • Customer support: information you share when you contact us, including messages and order details
  • Marketing preferences: your opt-in status and communication preferences for email and SMS (if offered)

Information collected automatically

When you visit our Services, we may automatically collect certain information about your device and browsing activity, including:

  • IP address, browser type, device type, operating system
  • Pages viewed, time spent, referring/exit pages, clicks and interactions
  • Approximate location (derived from IP address)
  • Identifiers associated with cookies or similar technologies

Information from third parties

We may receive information from third parties that help us provide the Services, including:

  • Payment processors: to confirm payment status and help prevent fraud
  • Shipping and logistics partners: to deliver your order and provide tracking
  • Analytics and advertising partners: to understand site usage and measure ad performance (for example, Meta and TikTok)
  • Ecommerce platform providers: to run our storefront and process orders (for example, Shopify, if applicable)

3. How we use your information

We use personal information to:

  • Provide and operate the Services, including processing orders, shipping, returns, and customer support
  • Communicate with you about your order, account (if applicable), and service-related notices
  • Send marketing communications if you opt in, and you can unsubscribe at any time
  • Improve and optimize our website, products, and customer experience
  • Detect, prevent, and investigate fraud, abuse, security incidents, and illegal activity
  • Comply with legal obligations and enforce our terms

4. Cookies and similar technologies

We use cookies and similar technologies (like pixels and tags) to operate our site, remember your preferences, understand how our site is used, and measure marketing performance.

You can control cookies through your browser settings. If you disable cookies, some features of the Services may not function properly.

5. Advertising and analytics

We may use analytics and advertising tools to help us understand traffic and measure marketing performance. These partners may use cookies, pixels, and similar technologies to collect information about your interactions with our Services.

Depending on your location, you may have rights to opt out of certain targeted advertising. See Section 10 (“Your privacy rights”) below.

6. How we share your information

We may share personal information in the following circumstances:

  • Service providers: vendors who helpI. I’ll produce a version that is accurate, and still “fully filled out” without guessing.